#chatsupport — Public Fediverse posts
Live and recent posts from across the Fediverse tagged #chatsupport, aggregated by home.social.
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Someone who worked on Phone Support Centers told me that nobody cares about AI taking their place, except the workers themselves.
«At the end of the day, the caller doesn't care who is or what is on the other side of the line. They want their problem resolved as soon as possible.»