Charities & Respect
Giving to worthy causes makes me feel I have done something good and fills me with a warm glow. HOWEVER, of late I've noticed more and more recipients are ignoring how I sign my name and are changing it to whatever format they want. That is the epitome of disrespect. If they're good enough to receive my money, it behooves them to get my name correct—especially after I have notified them of the correct/preferred/legal form of my name. If they persist in disrespecting me, I remove them from my list of recipients. That may sound petty and crass, but I ask you, Would you let someone repeatedly address you by the wrong name? I doubt you would; you would politely correct them. If they continue to disrespect you, you'd walk probably away from the stronzo.
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3 results for “quantumtunnel”
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One thing Congress needs to address is the lack of human contact in customer service departments. FAQs and such are no help. People want to talk with people, people who can be understood. The dehumanization of customer service is one of the major problems with businesses today.
If companies think FAQs are helpful, let them consider this: how would they react if every time they need a service (plumber, electrician, doctor, etc) they were referred to a FAQ section or to a library of books on the appropriate topic.
So, wake up, businesses! We want real people in customer service to deal with issues. Otherwise, the FCC and FTC may need to be involved.
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I adhere to JFK's comment, "You see things that are and ask 'Why?'. I see things that are not and ask 'Why not?'"
One of my online banks is holding my accounts hostage because I no longer have a functioning mobile phone for verification by text message. All of my other banks place a call to my land line with a security code, and that works fine. But the other one won't use a land line, won't use an encrypted email, or a secure fax line. They suggest I go to their nearest physical bank (over 100 miles away & I don't have transportation). In essence, they're blackmailing me to buy a new mobile phone in order to access my accounts. (I'm on limited income & new phones are in the range of $1000). Comments/suggestions as to how to deal with this mess are appreciated.