Sources: Decagon, which offers AI customer service agents and was last valued at $4.5B, hired a bank and is in early talks with buyers, including ServiceNow (Katie Roof/Business Insider)
https://www.businessinsider.com/ai-agent-company-decagon-hired-investment-bank-acquisition-interest-2026-10
http://www.techmeme.com/261013/p36#a261013p36